What is the definition of IT staff augmentation? What are the main risks associated with it? What can you do to stay away from them? You’ve come to the right place if you’re looking for straightforward solutions to these and other similar issues. We’ll go through the five main risks of IT staff augmentation and how to properly mitigate them in this article. But first, let’s refresh our memory on what IT staff augmentation entails.
Simply described, IT staff augmentation is the process of supplying more human resources to a project or business. This usually refers to software developers, although it can also include project managers, analysts, designers, and other stakeholders. Remote staff augmentation, or hiring a dedicated software development team for a project or organization, is a particularly common form of staff augmentation right now.
In this situation, you’ll get a specialized development team based at the employment firm’s headquarters. The latter acts as the team’s formal employer, taking care of office space, taxes, and payroll, among other things. This gives you direct access to full-time developers that work remotely and become part of your team.
In recent years, IT staff augmentation and dedicated development teams have become attractive software outsourcing models. Many potential clients considering software outsourcing, on the other hand, may not always comprehend what these two terms mean or whether there are any potential concerns to be aware of. So, let’s have a look at which risks you should be aware of.
The Top Five Risks of Using IT Staff Augmentation Services
While there are certain benefits to staff augmentation, such as lower development costs and fewer legal responsibilities, there are also five concerns to consider:
- Reliability of the team
- Shortage of human resources
- Legal issues
- Project knowledge transfer
The risks themselves are no longer a source of concern. All you have to do now is figure out how to successfully mitigate them. That’s exactly what we’ll do: evaluate these dangers and show you how to prevent them. Let’s begin with the most basic.
Reliability of the Team
The most crucial component of adopting IT staff augmentation services is verifying that the workforce provided by the development firm is truly reliable. You offer comprehensive requirements for your project and prospective team members when you first begin working with your development partner. The staffing firm locates qualified individuals and allows you to choose who you wish to hire from among them.
Otherwise, the company may use those who are currently employed by it. In any event, the best method to avoid this risk is to implement a rigorous screening and testing procedure on your end to guarantee that the available candidates are qualified and experienced enough to meet the requirements.
Shortage of Human Resources
Finding the ideal human resources for your project or company is not always possible. The reasons could be varied: looking in the incorrect country, receiving a terrible job offer, facing market competition, and so on. Alternatively, it may take a long time to discover the right individual in many circumstances.
The solution to this problem is simple: perform your study and conduct your search in places that are known for having the best developers for the technology or language in question. Also, be patient and give yourself some time for the recruiting process.
This outsourcing model necessitates your involvement and management. You’re the one in charge of the group. As a result, bad team management may result in poor results. As a result, you’ll want to be sure that you or your organization has the necessary management skills to guide your devoted development team to success. Otherwise, managed IT services should be considered.
Contract negotiation is crucial because it ensures that customer-vendor relationships are transparent and secure. Your business may suffer as a result of a badly constructed contract. It could result in unforeseen outsourcing costs, a lack of quality control, lost information security, and other staffing issues.
The majority of software development outsourcing contracts fall into one of three categories: long-term dedicated development teams, short-term time-and-material projects, and fixed-price projects with a clear required scope. The sort of contract depends on your business goals, and some terms may differ, but there are a few key factors that any contract must address to avoid legal troubles escalating:
- Penalties for any party who fails to comply with the contract’s conditions.
- Liability clauses that outline the scope of your and your partner’s responsibilities; A warranty is given to ensure that the services provided are of a specified standard of quality.
- Timeframes for scaling up and down a team are known as notice periods. Project execution and delivery can be hampered by ambiguous notice periods.
- De Identification, reidentification, and anonymization of data are all examples of data protection standards.
- If the contract is international, the controlling law will apply.
- Terms for issuing invoices and receiving payment for invoices.
- Non-solicitation provisions that ban each other from pursuing IT specialists.
Project Knowledge Transfer
Knowledge transfer is critical at every stage of the project, including the start-up phase, project implementation, and project completion. You risk experiencing organizational waste if the entire process is redesigned from scratch without a solid plan on what information assets to collect and how to arrange the process itself.
The following are some basic measures that your vendor should follow to ensure a successful knowledge transfer:
- Define which items of knowledge should be passed.
- Determine who will be in charge of knowledge transfer.
- Check for the availability of required technical documentation: it’s critical that the new partner has as much knowledge of the existing code, infrastructure, and product as feasible.
- Conduct essential meetings, Q&A sessions, and invite the appropriate stakeholders to the call so that only accurate information is provided on time.
- Make some measurements to evaluate the outcomes (time spent for project kick-off, team velocity, etc.)
Using IT staff augmentation services and dedicated development teams for your organization or project is a terrific idea. However, you must be aware of the five most significant possible risks: Reliability of the team, Shortage of human resources, Mismanagement, Legal issues and Project knowledge transfer.
We’ve gone through these dangers in depth today, as well as how to successfully reduce them. It would be much easier for you to identify a dependable software development partner and safely use its IT staff augmentation services if you follow our guidelines.
About Digital Crafters
Digital Crafters provides flexible team augmentation services, we can assist you hire one or twenty developers, as well as other tech specialists such as QA engineers and technical writers, to your team. In addition to bolstering your local workforce, we offer a variety of value-added services to ensure a flawless integration of your remote development team and to assist you in growing.