How Can We Help You?

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What types of software development services do you offer?

We provide software development services such as Web application development, mobile application development, enterprise management solutions, and DevOps & Cloud to our clients all over the world as a leading IT company.

How do you go about creating software? Is it possible for me to be a part of it?

We follow a well-defined software development process. Since the start of the project, Digital Crafters has adhered to the Agile development technique, allowing you to participate in every sprint and process.

How long would it take to create a mobile/web application?

We need to describe our clients' expectations as thoroughly as possible before defining a definite timeline. A project can take anywhere from 3 to 6 months to complete, depending on its complexity. Some projects that need integration of web or mobile applications with third-party systems such as payment gateways may take longer.

Why should we choose Digital Crafters for software development services?

Digital Crafters is delighted to have completed various projects for a variety of clients all around the world. We've worked with a wide range of companies, from fast-growing start-ups to SMEs and huge corporations. Digital Crafters is dedicated to providing you with powerful digital solutions in the most efficient and cost-effective manner possible.

In software development, what technologies do we employ?

Only highly skilled experts with experience in a variety of software development industries make up our team: For web development: Ruby on Rails, PHP, Node.js, C#, JavaScript, from AngularJS to Angular 6, React JS, Bootstrap, HTML5, CSS3, Web API Services For mobile application development: Swift, Kotlin, Java, React Native As a result, if you'd like to incorporate some new technologies into your project and make it look more current, outsourcing to our experts in that field would be the best alternative.

What safeguards do we have in place to ensure privacy and confidentiality?

As required by you, we sign NDAs and Confidentiality Agreements. All of our workers work full-time and are governed by the company's confidentiality and non-disclosure agreements. We can also sign customized NDAs for critical tasks.

Is there any product support available to you?

We set up to 40 hours per month for your product assistance throughout the early stages of software development. Even after your product has been released, our QA engineer performs manual and automated testing on it and sends any issues to our developers, who will fix them as soon as possible. The client is transferred to the service desk after three months of project development. You can reach out to key management staff here to escalate any issues you may encounter with your product. In cases of extreme urgency, your request can be addressed within 24 hours to meet its priority, depending on the priority of the situation.

What methods do you use to ensure product quality?

Every two weeks, we assess the results, test our work (both development and acceptance testing), deliver it to you, and include your feedback so you know you are getting what you paid for.

What can you do if you're unhappy with the job?

If you are dissatisfied with our work, we will set up a series of meetings to address all of the issues and possible solutions in the quickest time possible. You may track and comment on each job, review coding progress, and keep in close contact with the assigned Project Manager to ensure that product development is progressing as planned. We will continue to modify and test your project until you are completely happy.
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